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Koushik Dutta

Koushik Dutta

Adjunct Faculty


  • Fellow in Management (Strategic Management), XLRI, Jamshedpur, India (2006 – 2013)
  • Post Graduate Diploma in Management, Indian Institute of Management, Calcutta, India (1988-1990)
  • Bachelor of Technology (Hons), Chemical Engineering, Indian Institute of Technology, Kharagpur, India (1979-1984)
  • Strategic Management
  • Strategy Consulting
  • Business Modeling


Academic experience

  • Professor of Practice, Indian Institute of Management, Indore, India (2015 – 2018)
  • Professor, Heritage Business School, Kolkata, India (2012 – 2015)

CORPORATE experience

  • Principal Consultant, PricewaterhouseCoopers, Kolkata, India (1996–2004) (seconded to PwC UK for 18 months)
  • Senior Systems Analyst, Tata Consultancy Services (1992–1995)
  • Senior Consultant, PricewaterhouseCoopers (1990–1991)
  • Assistant Development Engineer, Dunlop India (1984–1987)

Consulting Experience

  • Institutional Expert, ADB funded project TA 9561-IND: Improving Kolkata Municipal Corporation Capacity to Provide Resilient Urban Services (ongoing)
  • Consultant for Review of Active Labor Market Programs in South Asian Countries (individual responsibility for India and Nepal) Client: World Bank
  • Team Leader and Capacity Building Specialist for World Bank funded Human Resources Management and Capacity Building Institution Consultancy for the
  • Panchayati Raj Department, Government of Bihar Client: Verulam Consulting Pvt. Ltd.
  • Consultant for preparing a policy relevant and critical briefing note reviewing the experience of SJSRY for the state of West Bengal. Client: World Bank
  • Consultant for identifying and disseminating innovative modalities and models for successful labour market insertion of disadvantaged youth in India, and developing a practical guide for implementers. Client: World Bank
  • Project manager for 15 month World Bank funded IEC (Information, Education and Communication) project for 18 districts in West Bengal focusing on service provider behaviour and key components of reproductive and child health. Project involved behaviour training workshops for over 1200 health service providers throughout West Bengal (as principal consultant of PwC).
  • Project manager for two World Bank funded survey based assignments for Punjab Health System Corporation – year long patient satisfaction survey and a three month study to assess community perception of public health facilities vis-à-vis private facilities in Punjab (as principal consultant of PwC).
  • Project manager for 3 month World Bank funded assignment for Central Bank of Sri Lanka for developing a comprehensive Human Resource Master Plan for the Bank (as principal consultant of PwC).
  • Advisor for the DFID funded ‘Capacity Building for Poverty Reduction’ programme, being implemented by Department of Administrative Reforms and Public Grievance, Government of India, for the following modules:
    • State of Civil Services Report
    • Quality Management System
    • Centralised public grievance redressal and monitoring system

Client: Adam Smith International 

  • Business Analyst for DFID funded pilot project for restructuring loss making manufacturing enterprises of the Government of West Bengal.
  • Sub-consultant for Restructuring of West Bengal Tourism Development Corporation (under West Bengal PSU Restructuring Programme) under PSU restructuring programme in West Bengal phase II, funded by DFID. Client: Mott McDonald, Delhi
  • Consultant for Mid-term Evaluation of “India Development Gateway (InDG) Project”. InDG is a nationwide initiative facilitating empowerment through provision of responsive information, products and services in local languages and covering the following areas: agriculture, health, primary education, social welfare, rural energy, and e-governance. Client: Centre for Development of Advanced Computing, Ministry of Communications and Information Technology, Government of India
  • Consultant for Communication Strategy and Actionable Media Plan for Office of DC MSME, Ministry of MSME, Government of India. Client: MaRS Pvt Ltd, Mumbai
  • Consultant for designing an Integrated Technical Support Unit to support the Department of Health & Family Welfare, Government of Andhra Pradesh to implement the Andhra Pradesh Health Sector Reforms. Client: Family Health International
  • Consultant for developing a comprehensive set of human resource management indicators for the departments and sub-departments under the Department of Health & Family Welfare, Government of Andhra Pradesh (funded by DFID, UK within the ambit of the three-year Andhra Pradesh Health Sector Reform Programme. Client: Family Health International.
  • Consultant for Preparation of NRHM & RCH II Project Implementation Plan and budget for West Bengal - have developed state level budgets for 3 consecutive years. Clients: GTZ (year 1); Department of Health & Family Welfare, Government of West Bengal (years 2 & 3)

Research Interests

  • Dutta, K (2018). Solving Wicked Problems: Searching for the Critical Cognitive Trait. International Journal of Management Education, 16, 493-503 (Elsevier).
  • Dutta, K (2016). Dynamic isomorphism and decision maker attributes. Systemic Practice and Action Research, 29(4): 297-404 (Springer).
  • Dutta, K. (2015). Strategic Thinking as a Differentiator in Entrepreneurial Cognition. The IUP Journal of Entrepreneurship Development, Vol. XII, No. 2, 7-23.
  • Dutta, K. (2015). Role of Social Capital in a Traditional Entrepreneurial Society: A Study. The IUP Journal of Entrepreneurship Development, Vol. XII, No. 1, 7-28.

Conference Papers Presented

  • From sense making to action: the story of the domestic aviation sector in India - presented at Strategic Management Society special conference held in Rome during June 5-7, 2016
  • ALMPs in India: A study of beliefs, practices and outcomes - presented in LAEMOS conference held at Vina del mar, Chile during April 6-9, 2016
  • Towards a Model of Strategic Thinking: paper presented at Consortium of Students in Management Research (COSMAR 2011) conference organised by IISc Bengaluru on October 21, 2011