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Dhrupad Mathur

Director - Faculty Recruitment and Training
Associate Professor - Technology Management

Education

  • PhD in Management: The Challenges of e-Business, Jai Narain Vyas University, India
  • Master of Business Administration, Mohanlal Sukhadia University, India
  • Masters in Public Administration, Pondicherry University, India
  • Bachelor of Science, Jai Narain Vyas University, India
ABOUT THE FACULTY

Dr Dhrupad Mathur is the Director of Faculty Recruitment & Training and Associate Professor of Technology Management at SP Jain School of Global Management, Dubai, where he has worked since 2008. With a PhD in E-Business Transformations and over 25 years of professional experience in ICT, education, policy, and consulting, he has been a faculty member for E-Business Strategy, Enterprise Innovation and Digital Transformation. Earlier, he worked as a Senior Consultant for the National e-Governance Program, Ministry of Communications and IT, Government of India, New Delhi. He was the first Indian selected for the prestigious United Nations Fellowship in the field of Internet Governance. He served as a UN-DESA fellow at the Working Group on Internet Governance Secretariat at UNO Geneva in 2005. He was recognised as an Emerging Leader of the Digital World by Diplo Foundation Geneva. He is an active speaker and program chair at regional industry forums. Currently founding member of the e-Commerce Business Group at the Dubai Chamber of Commerce.

EXPERIENCE

Academic experience

  • Assistant Professor, Centre for Information Technology, SP Jain Institute of Management & Research, Mumbai. Served as SBU-Head for the 1-year PGDM program (IM area)
  • Visiting Faculty for the Master of Information Technology, Virginia Tech University, USA program at SP Jain Institute of Management & Research, Mumbai
  • Teaching Assignments at Department of Computer Science & Engineering, Faculty of Engineering, Jai Narain Vyas University, India. Engaged Bachelor of Engineering (IT) - Internet Technology and Applications, PGDCTA program and Internet Technology Lab.
  • Served as the Head of the UG Program & Controller of Examinations for the University of Bradford, UK programs at the UG Business School IILM Jaipur campus.
  • Conducted executive training programs for National Productivity Council, Government of India
  • Tutor and Research Supervisor for Internet Governance Capacity Building Program, Diplo Foundation, Geneva

SUBJECTS TAUGHT / DOCTOROL SUPERVISION

  • Enterprise Innovation and Digital Transformation
  • Enterprise Digital Business Applications
  • Emerging Tech, Platforms, and Services for Disruption
  • E-Business Strategies
  • Digital Governance

Consulting, Advisory & Corporate Experience

  • Professional experience of 14 years in the areas of Program Management, Policy, ICT & Education Management
  • Senior Consultant at the National e-Governance Plan – Program Management Unit at the Department of Information Technology, Government of India, New Delhi. Associated with the national level Capacity Building Program. This involved policy, design and development of the Capacity Building Program and its implementation across States, Union Territories and Ministries. Active coordination with various Central Government agencies/ministries and State governments on various projects, proposals, etc. This included advising on policy and technical issues pertaining to capacity building, knowledge management, specialised e-Gov trainings, content development, staffing and resources for e-governance mission teams.
  • UN-DESA Fellow (2005)
  • WGIG (Working Group on Internet Governance) Secretariat at United Nations, Geneva
  • Member of the Strategy Council of the United Nations - Department of Economic and Social Affairs Global Alliance for ICT and Development. UN GAID (2009-11)

2026

  • Mathur, D. (2026). Evaluating the disruptive impact of generative AI in business education: A diagnostic study using the Disruption Dynamics Maturity Model. Proceedings of the 6th International Conference on New Ideas in Management, Economics and Social Sciences.
  • Mathur, D. (2026). Disruption Dynamics Maturity Model in action: An exploration of emerging use cases in the regional business environment. In Business Creativity and Circular Economy.
  • Budda, V. T., Mathur, D., & Anand, T. P. (2026). Sustainability of value-based healthcare: A triad of success drivers. Kuwait Scientific Research Journal of Medical Sciences, 3(2).
  • Budda, V. T., Mathur, D., & Anand, T. P. (2026). Role of artificial intelligence in advancing value-based healthcare: Opportunities and challenges: A scoping review. Economic Sciences, 22(4, Special Issue), 690-708.

2025

  • Mathur, D. (2025). Triggers of the Disruption Dynamics Maturity Model: Evaluating the role of agentic AI as a pertinent trigger impacting the dimensions of disruption. Proceedings of the International Conference on New Ideas in Management.
  • Riyat, M. K., Kakkar, A., Rana, A., & Mathur, D. (2025). Bridging the digital divide: Challenges and opportunities for sustainable EdTech in emerging markets.
  • Mathur, D. (2025). UAE e-commerce boom: Study projects market to cross AED 48 billion by 2028. The Week.
  • Rakesh Kumar, P. K. P., & Mathur, D. (2025). Sustainability in new product development for inclusive innovation. In Proceedings of the 3rd International Conference on SEEDS 2025.
  • Kakkar, A., Goyal, M., & Mathur, D. (2025). Unlocking financial potential: How ML recommendation systems are transforming banking and finance. In Building Business Models with Machine Learning (pp. 227-250).

2024

  • Mathur, D. (2024). Disruption Dynamics Maturity Model in action: An exploration of emerging use cases in the regional business environment. The International Conference of Business Creativity, 23-34.
  • Patwa, N., Mathur, D., & Kothari, U. (2024). Access over ownership: Trust and sustainability in evolving consumer preferences. Journal of Technology Management for Growing Economies, 15(2), 56-68.
  • Mathur, D. (2024). Disruption Dynamics Maturity Model: An empirical tool for business disruption diagnosis and intervention. Proceedings of the 6th International Conference on Future of Business.
  • Rao, S., Chandra, S., & Mathur, D. (2024). Adoption of blockchain in supply chain financing. In Frameworks for Blockchain Standards, Tools, Testbeds, and Platforms (pp. 22-48).

2023

  • Mathur, D. (2023). How to dodge ChatGPT onslaught on business education. Forbes India.

2022

  • Pillai, M. M., Mathur, D., & Mahdhavi, M. (2022). Factors influencing adoption of blockchain technology in the pharmaceutical supply chain for prevention of counterfeit drugs: Environmental perspective. Journal of Contemporary Issues in Business and Government, 28(3), 881-889.
  • Leo, M., Sharma, S., & Mathur, D. (2022). Aggregating operational risks for risk reporting: Machine learning Bayesian networks. International Journal of Business Management and Technology, 6(5).
  • Pillai, M. (2022). A study on the factors influencing the adoption of blockchain technology in the pharmaceutical supply chain in the Asia-Pacific region. PQDT Global.

2021

  • Mathur, D. (2021). Harnessing technology to better skill managers. BusinessLine on Campus.
  • Mathur, D. (2021). Interstitial Incorporated: The phenomena of undefined, undetected and ubiquitous business disruption. BusinessWorld.

2017

  • Mathur, D. (2017). Sustainability of proprietary technology concepts, platforms and ecosystems. International Journal of Economics, Finance and Business Management Studies.

2011

  • Mathur, D. (2011). New frontiers of service delivery: e-Gov Focus Maturity Model. In Widening e-Governance Canvas. IUP.

2010

  • Mathur, D. (2010). ICT and development: India's story. In Outreach 2010. United Nations-International Telecommunication Union (UN-ITU).
  • Mathur, D. (2010). Unlocking the M-Gov potential. Good Governance Magazine India.
  • Mathur, D. (2010). An inclusive approach. Good Governance Magazine India.
  • Mathur, D. (2010). I am from Delhi. Good Governance Magazine India.
  • Mathur, D. (2010). Wall Street in the making. Good Governance Magazine India.
  • Mathur, D. (2010). Nurturing the nextGen ICTD champions. Good Governance Magazine India.
  • Mathur, D. (2010). Capability approach towards e-governance. Good Governance Magazine India.
  • Mathur, D. (2010). Ensuring food security. Good Governance Magazine India.

2009

  • Mathur, D. (2009). Targeting millennium development goals. Good Governance Magazine India.
  • Mathur, D. (2009). Technology governance for e-governance: Addressing standards, interoperability, scalability and integration. Good Governance Magazine India.
  • Mathur, D. (2009). Gearing up for Gov 2.0: Digital content as e-Gov priority. Dataquest Magazine and Portal.
  • Mathur, D. (2009). Transforming e-governance. Dataquest Quarterly Special Issue on e-Governance.
  • Mathur, D. (2009). Clicking the right button. Dataquest Special Issue on e-Governance.
  • Mathur, D. (2009). Business process transformation grid: An empirical model for strategic decision making towards IT-enabled transformations. In International Conference on Business Information Systems (pp. 62-68).
  • Mathur, D. (2009). Business process transformation grid: An empirical model towards strategic decision making for IT-enabled transformations. In Workshop on Application of Knowledge Technologies in Business, 12th International Conference on Business Information Systems, Poznan University of Economics, Poland.
  • Mathur, D. (2009). IT-enabled transformations in public sector and government. In International Conference on Technology and Business Management, Al-Ghurair University, Dubai, UAE.
  • Mathur, D., Gupta, P., & Sridevi, A. (2009). E-governance approach in India: The National e-Governance Plan (NeGP). In Transforming Government: E-governance Initiatives in India.
  • Mathur, D. (2009). Tuning the large-scale ICT-enabled transformations towards inclusive and sustainable growth. SSRN Working Paper No. 1448603.
  • Mathur, D. (2009). ICT enabled transformations in the government sector: The predicament of conceptualization in large-scale development programs. In Springer Public Administration and Information Technology Series.

2008

  • Mathur, D. (2008). Plan now for an informed future. I4D: ICT for Development.
  • Mathur, D. (2008). Building capacity, managing knowledge. Dataquest Magazine and Portal.

2007

  • Mathur, D. (2007). Internet governance capacity building in Asia. e-Gov Asia International Conference, Kuala Lumpur, Malaysia.
  • Mathur, D. (2007). Internet and openness: A human rights perspective. Diplo Research Portal.
  • Mathur, D. (2007). e-Governance capacity building. Diplo Research Portal.
  • Mathur, D. (2007). Building capacity. Dataquest.

2006

  • Mathur, D. (2006). Developing mechanism for instant electoral system. e-Gov: The e-Government Magazine for Asia and the Middle East.

2005

  • Mathur, D. (2005). Technical and entrepreneurial research information system: An applied e-model for sustainable entrepreneurship development. Journal of Internet Banking and Commerce (JIBC). (Reprint)
  • Mathur, D. (2005). Fundamental interventions to promote sustainable development and corporate social responsibility with reference to India: A sustainable science approach. Paper presented at the International Conference on Science and Technology for Sustainable Development, Kerala, India.
  • Mathur, D. (2005). The segmentation talisman: Consumption pattern strata.

2004

  • Mathur, D. (2004). Technical and entrepreneurial research information system: An applied e-model for sustainable entrepreneurship development. The ICFAI Journal of Entrepreneurship Development, 1(4).

2002

  • Mathur, D. (2002). Offline empowerment: Key to the success of e-business in India. Paper presented at the Second International Conference on Electronic Business (ICEB 2002), Taipei, Taiwan.
  • Mathur, D. (2002). Competitiveness in e-business through business process transformation: The virtual showroom model. Paper presented at the Nirma International Conference on Management (NICOM 2002), Ahmedabad, India.

Awards & Recognition

  • Appointed to the Strategy Council of the United Nations - Department of Economic and Social Affairs Global Alliance for ICT and Development (2009)
  • Emerging Leaders of the Digital World, Diplo Foundation, Geneva (2007)
  • Recipient of United Nations Fellowship (UN-DESA), UN-WGIG, Geneva (2005)

Memberships & Affiliations

  • Member of ICT Awareness Committee, Coordinated by HelpAG, UAE (2014)
  • Member of the BIS (Business Information Systems-AKTB) Conference Program Committee, Poland (since 2010)
  • Invited Member of the R&D committee at Dubai International Academic City Authority (2009-2011)
  • Honorary Coordinator of IG Projects and Senior Tutor for the Internet Governance Capacity Building Program (Asia region), Diplo Foundation, Switzerland: Interacted with diverse participants from across the globe. Supervised the e-learning programs and provided guidance in IG research activities. (2006-2008)
  • Member UN Solution Exchange on ICT for Development Group, New Delhi, India. (2006-2009)
  • Visiting Faculty to IMT, Nagpur, India (2006-2008)
  • Member of the Internet Society (ISOC), New Delhi chapter (2006-2012)

Other Activities

  • Panelist in “IT Projects” panel in the national-level Government Technologies Conference, Dataquest, New Delhi (February 2010)
  • Contributed a position paper and ICTD framework for the UN DESA GAID Annual Meeting, Mexico (September 2009)
  • Contributed to the synthesis paper for Multi Stakeholder Advisory Group by the IGF Secretariat, UNO-Geneva. The recommendations were submitted to the UN Secretary General. (www.intgovforum.org) May 2009.
  • Engaged 3-day workshop on e-Gov Project development by National Productivity Council at Goa, India (January 2008)
  • Delivered session on e-Government at Dataquest e-Gov 2008 Summit, Calcutta, India (February 2008)
  • Engaged workshop on NeGP training initiatives at IIQM-STQC, Jaipur, India (April 2007)
  • Delivered session on NeGP at Dataquest e-Gov 2007 Summit, Calcutta, India (March 2007)
  • Delivered session on Capacity Building at e-Gov India 2006 Summit, New Delhi, India (August 2006)
  • NIAM November 2004 - National Institute for Agricultural Marketing, Jaipur (Govt of India) - Delivered session on ‘Customer Relationship Management’ in Management Development Program for Bayer Crop Science India
  • Encarta 2003 (state-level technical fest) by Department of Computer Science and Engineering, MBM Engineering College Jodhpur - Invited as subject expert on Electronic Commerce & delivered keynote speech titled “Let there be ‘e’”. (October 2003)

Professional Training & Programs

  • Project Management Professional (PMP) workshop by Acelentia Consulting, New Delhi, India (May 2008)
  • Commonwealth Connects: e-Partnership Summit (for IG awareness & advocacy) New Delhi, India (March 2007)
  • Project Management Training on MS-Project, Astrowix, New Delhi, India (February 2007)
  • The Internet Governance Forum at Divani Apollon Palace, Athens, Greece (October 2006)
  • Workshop on Diplomatic Skills by Diplo Foundation at Vouliagmani, Athens, Greece (October 2006)
  • Training Program for Certified Recruitment Analyst (by Carlton Management Institute, USA) at New Delhi (August 2006)
  • Orientation workshop for Program Management Unit under National e-Governance Plan organised by National Institute of Smart Government. Hyderabad (February 2006)
  • Workshop on Developing Consulting Skills organised by Institute of Management Consultants of India, Mumbai (July 2005)
  • Internet Governance Research Project Portal Program, Diplo Foundation, Switzerland (August – October 2005)
  • Attended WGIG open consultations at ITU, Geneva and WGIG consultations at Château de Bossey (June 2005)
  • Entrepreneurship Awareness Program (organised by Centre for Entrepreneurial Leadership, Birla Institute of Technology and Science (BITS), Pilani, India) (April 2004)
  • Entrepreneurship Development Program organised by EDC, Govt MBM Engineering College (January - March 2002)

Certifications

  • IBM, USA (IBM Certified Solutions Developer)
  • Sun Microsystems, USA (Sun Certified Programmer for Java 2 Platform)
  • ADBI Japan (Certificate in Public Information Services)
  • ADBI Japan (Certificate in e-Governance)
  • WIPO, Geneva (General course on Intellectual Property)
  • Diplo Foundation, Geneva (Internet Governance Capacity Building Program)
  • Diplo Foundation, Geneva (Internet Governance Research Program)

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S P Jain School of Global Management Pty. Ltd. CRICOS Institution Code: 03335G | Name of PEI (Private Education Institution): S P Jain School of Global Management. Committee for Private Education (CPE) is part of SkillsFuture Singapore (SSG) Registration Number of PEI: 200516544Z | Period of Registration: 09 May 2017 to 08 May 2023.

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